It is one thing to make mistakes. It is another to present a person who spent significant part of their life invested in your platform with no way to get hang o

It is one thing to make mistakes. It is another to present a person who spent significant part of their life invested in your platform with no way to get hang of a real person to appeal their process. People should not be expected to somehow get another famous youtuber and a hang of an insider through HN front page to get their problems resolved.