At the fairly large (2000+ employees) software company I currently work for, we use the laptops to drill down bug defect lists, customer/partner requests, look

At the fairly large (2000+ employees) software company I currently work for, we use the laptops to drill down bug defect lists, customer/partner requests, look at waterfall development schedules and gantt charts, random email responses, wiki pages with specs and reqs, and use collaborative notepad to write up status updates. Some people are working (coding, testing, answering customers, etc.) while others are surfing/facebooking/tweeting; but the latter doesn't really last at this company. They flail pretty quickly, likely prior to their first major product release.