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That's an excellent TL;DR, thank you! Postmortems should start with a summary paragraph like the above, and then go into story and full details below.
by cuu508 6y ago
That's an excellent TL;DR, thank you!
Postmortems should start with a summary paragraph like the above, and then go into story and full details below.
- jacksonpollock 6y agoagreed!
- kergonath 6y agoThis. The linked post is unreadable.
- yawaramin 6y agoBLUF style–Bottom Line Up Front. Often used by the military for field action reports.
- pradn 6y agoThe internal Google postmortem format does require a 1-2 sentence summary. Absolutely vital for being able to learn from mistakes. No one is going to parse walls of text when browsing through post-mortems.
- antoinealb 6y agoHere is an example of such a postmortem format if people wonder: https://landing.google.com/sre/sre-book/chapters/postmortem/ https://landing.google.com/sre/sre-book/chapters/postmortem/