You didn't have to go to an office to get your COVID benefits. They mailed a brief, mostly prefilled form to your home and you put in your bank details and a co

You didn't have to go to an office to get your COVID benefits. They mailed a brief, mostly prefilled form to your home and you put in your bank details and a copy of your ID to mail back. You may be thinking of people rushing to get their applications in for their NFC-capable "My Number" cards, which haven't been very popular... that was entirely optional and gave you access to a digital version of the same thing.