Whether it's a desktop solution or a cloud component isn't really a big difference in my eyes. With both of them they will be purchasing (use-case agnostic) "cu

Whether it's a desktop solution or a cloud component isn't really a big difference in my eyes. With both of them they will be purchasing (use-case agnostic) "customer support" as the main service. What I do think is more problematic, is when the company goes out of their way to help develop the tools specifically for questionable industries, which is exactly what they are highlighting in the linked PDF (which is still a hotlink to Autodesk servers...).