> For example are Toyota's engineering and factories running on wasted meeting time, fax machines, and hand-written letters? Doesn't seem likely. If they are it

> For example are Toyota's engineering and factories running on wasted meeting time, fax machines, and hand-written letters? Doesn't seem likely. If they are it seems to produce great results! I used to work at Toyota, although it might have changed since I was there (I doubt it changed significantly, though). The factories and supply chain seemed well optimized. This is a huge cost in producing cars, so it makes sense to focus on this even over engineering productivity, to some extent. But engineering certainly did involve lots of meetings, paper documents with hanko seals, and antiquated IT systems.