5 ms·
A lot of approaches to moderation seem destined to fail, afaic. I think first principles should be: 1. There is no such thing as objective moderation. The uni
by uniqueid 6y ago
A lot of approaches to moderation seem destined to fail, afaic.
I think first principles should be:
1. There is no such thing as objective moderation. The universe gives us no way to conclusively prove something is good, fair or true.
2. You cannot moderate a forum at internet-scale using exclusively paid employees.
3. A tech company is not the government. There is no shame in a company looking out to protect its own good name.
Some takeaways: (1) and (3) suggest a social network should admit its point of view, and moderate according to its tastes from the top-down. (2) suggests the bulk of moderation should either be AI-based, or delegated down via a hierarchy of its users. Since AI won't be capable of competent moderation for at least a decade, the primary method should be the community. (3) means that the the positioning on moderation should be heavy-handed. Eg: "If we dislike your contributions or feel you make us look bad, we will ban you. We offer no 'court of appeals', because it's an esthetic judgment."
This ideology of my model is rather depressing, but the current state of the internet (compare HN or Tildes with 8chan or Gab) hints that it's better than the status quo.
- m1sta_ 6y agoIt needs to follow the rules in place for advertising and completion law. Deliberate deception should be handled with a heavy hand, most other things should be community managed.
- rodgerd 6y ago> 2. You cannot moderate a forum at internet-scale using exclusively paid employees. Sure you can. You just may not be able to print money Facebook style while doing so.
- uniqueid 6y agoI agree that these companies could afford to hire tens of thousands of people, and have them follow a flowchart. I don't see that environment ever delivering competent moderation. Not to mention, it's unethical to subject employees to several hours a day of troll vomit.