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> McKinsey started as a business that sold candid, dispassionate advice to corporate managers, but selling advice and building a brand around it also sets up a
by yarapavan 6y ago
> McKinsey started as a business that sold candid, dispassionate advice to corporate managers, but selling advice and building a brand around it also sets up a mechanism for diffusing responsibility.
> The managers can say they’re just following the best available advice, and the consultants can say they’re just trying to help their clients boost profits and efficiency.
- Frost1x 6y agoMeanwhile, no one on Earth believes either party is ignorant of the impacts those decisions make on people's lives or buys such lipservice.
- bumby 6y agoThis diffusion of responsibility just strikes me as bad leadership. If you are a leader of an organization, you still have to own those decisions. After all, whose decision was it to follow that advice or hire those consultants? It’s like when a leader blames their employees for a problem. Whose job is it to hire or train (or even fire) employees? Truman famously had a “the buck stops here” placard on his desk; did this leadership ideal get lost somewhere along the way?
- spaced-out 6y agoTo the corporation, all that matters is returns generated for shareholders. None of the things you talked about contribute to that (or at least not very directly), thus they're not valued.