This is a great concept. It's one I've improved at a lot of my life, and I think many people would be happier if they did as well. Reminiscent of the serenity p

This is a great concept. It's one I've improved at a lot of my life, and I think many people would be happier if they did as well. Reminiscent of the serenity prayer. On the topic of things you can do, there's one thing that could actually be very effective. Don't public reply, but directly DM the person and explain how their person hurt or impacted you, not in a judgemental way, but in a way intended to share your personal experience. This often gets the poster to see others as people for long enough to recognize what they have done. And importantly, it gives them the space to retract or apologize without caving to the mob. And also, even if they never respond or acknowledge you, you've just given them a memory that may stay in their brain forever, and there are few things more powerful than that.