I feel like the real issue is something that plagues many complex systems: very smart people design something that fails to take into account the very fallible

I feel like the real issue is something that plagues many complex systems: very smart people design something that fails to take into account the very fallible humans which will be responsible for actually running the systems. Scientists and engineers seem to overestimate the capabilities of humans to screw things up. Systems should be designed to be somewhat 'overdamped' so that lack of control results in the system shutting down safely.