I've never had a good outcome (a solved problem) with a chat bot. The best I've gotten is the bot throwing up its virtual arms and pointing me at an FAQ page or

I've never had a good outcome (a solved problem) with a chat bot. The best I've gotten is the bot throwing up its virtual arms and pointing me at an FAQ page or giving me a phone number to call. It just feels like a smokescreen to distract or frustrate me.