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The bit about it being opt-out was surprising but not in any way "hidden". It's literally the first thing in the email after the explanation of what Project Lig
by jdm2212 6y ago
The bit about it being opt-out was surprising but not in any way "hidden". It's literally the first thing in the email after the explanation of what Project Lighthouse is.
- addflip 6y agoI got this email and it was not exactly easy to turn it off considering I hadn't logged in to my Airbnb account in a while. Perhaps a better solution would have been to provide a click within the email that would allow you to turn it off from there.
- dmode 6y agoThere is a direct click on the email that leads you to the setting page. I am using a gmail client, so not sure if the link doesn’t appear in other emails
- addflip 6y agoYes. There is a link in the email that leads you to the settings page but I hadn't logged in a while so after entering my phone number along with the code they sent me I also had to enter a code they sent to my email. My point being that clicking the link in the email should automatically turn off the "feature" I shouldn't have to log in.
- coolspot 6y agoMy experience as well.
- zentiggr 6y agoOr maybe even make the project, leave it off per user by default and include directions on how to opt in?
- seppin 6y agoI don't read corporate newsletters from services I use twice a year, do you?
- jdm2212 6y agoI always unsubscribe from corporate newsletters, so I don't get a whole lot of them. And in any case, this wasn't a corporate newsletter.
- seppin 6y agoI delete any mail from Airbnb, Uber, etc that isn't a receipt for a service they provide. As do most people.
- jdm2212 6y agoHow would you want them to notify you of a substantive policy/TOS/etc change in order to ensure you see it?
- meritganset 6y agoAlert me on the web page the first time I log into my account after the policy goes live.
- seppin 6y agoBingo.
- jdm2212 6y agoI just logged into my Airbnb account and there's a notification about this policy change. It links to a page with the same text as the email notification. Notification text: "We’d like to use your information to help fight discrimination. Visit your Privacy settings to learn more or opt out."