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In the US and Canada, this has been upheld in court as legal numerous times. Any activity done on the company equipment/software is considered work product and
by koheripbal 6y ago
In the US and Canada, this has been upheld in court as legal numerous times.
Any activity done on the company equipment/software is considered work product and is accessible for audit/reviews.
In our case, we only open these logs if a manager has an issue with an employee (either a complain against their conduct, or drop in attendance/work product).
Often, the metrics show that the employee is just doing other work that the manager isn't aware of, but sometimes it's clear that the employee has either abandoned their job entirely and is just doing nothing - and the logs give us legal grounds for termination.
We tell everyone that the system is monitored - we're very transparent about that, and remind them that person comms should be done from their phones. I honestly don't understand the controversy.
This transparency has saved good employees, highlighted bad managers, and helped us remove bad apples.