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I worked at a company that made software that could record employee phone calls and the video of their screens. It was a source of great fun to watch some of th
by iamleppert 6y ago
I worked at a company that made software that could record employee phone calls and the video of their screens. It was a source of great fun to watch some of the videos where the employees got busted watching porn. One guy even used a customer credit card to order a bed off Amazon.
If you’re dealing with hourly employees that are bottom of the barrel, this kind of monitoring is absolutely necessary to keep them in line.
- Shared404 6y agoAs a recently ex-hourly "bottom of the barrel" employee, I would ask you to reconsider your position. We are people too. If you have good management, you really don't need to worry about it. Also, anything useful that you described, sans credit card fraud, could be accomplished by network logging, without any need to invade the privacy of your employees. In the case of the guy who used the customer CC to order a bed, you would have been alerted whenever they were sued for credit card fraud, unless I'm deeply misunderstanding the system here. edits: Remove personal attack and increase clarity. Although I still feel justified, I appreciate the quality of discussion on HN to much to risk polluting it.
- discordance 6y agoBottom of the barrel performance for bottom of the barrel organizations like yours seems an appropriate response