Following up to myself... using a plug computer and something like http://pagekite.net/ http://pagekite.net/, you could make this a plug-and-play product which

Following up to myself... using a plug computer and something like http://pagekite.net/ http://pagekite.net/, you could make this a plug-and-play product which works with any consumer Internet connection. Remote support will be relatively easy, as the product will actually have a public facing website.