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Telia is just horrible. I use them because I have no other option where I live, which is very unusual in Sweden. Their support is absolute horse shit. You can't

Telia is just horrible. I use them because I have no other option where I live, which is very unusual in Sweden. Their support is absolute horse shit. You can't get a static ip unless you have a company and it regularly goes down for hours. If you login on your account on their homepage you get this popup 1 time each day: https://imgur.com/Y0Gx8EY https://imgur.com/Y0Gx8EY Where they utilize a dark pattern to make users check the boxes and have their customers web traffic data monitored and analyzed for ad purposes. The only other option is "Svara senare" which translates to "Answer later". If you login after 24 hours, the same popup will be shown until you tick those boxes. This should be illegal.

bjoli 6y ago
Oh, and they sold data about torrent users. That's right. A Swedish ISP selling personally identifiable information. Not giving it out because of a court order. I have steered many people away from them over the years. They would have to have at least a decade of good behaviour and a sun shining out of their ass before I would pick them.
- tpmx 6y ago
  Telia's consumer business survives (in Sweden) because older people have a very hard to disrupt instinctive brand trust for them. I've been trying to get my mom off them for five years now... The carrier business is a lot more sane.
- ecmascript 6y ago
  And not to speak about their involvement with dictatorships and bribes. https://www.svt.se/nyheter/granskning/ug/teliasonera-i-miljardaffar-med-diktatur https://www.svt.se/nyheter/granskning/ug/teliasonera-i-milja...
- swinglock 6y ago
  > Oh, and they sold data about torrent users. That's right. A Swedish ISP selling personally identifiable information. Not giving it out because of a court order. Very interesting, can you please say more or point to somewhere? I couldn't parse if the last sentence was about you or Telia.
  - bjoli 6y ago
    This is surprisingly hard to find info about, but here is one part of it: https://www.svd.se/salde-uppgifter-till-porrutpressare https://www.svd.se/salde-uppgifter-till-porrutpressare
- alltakendamned 6y ago
  Who are the better alternatives in Sweden ?
  - M_V_Nostrand 6y ago
    Bahnhof is usually suggested as they seem to be more privacy friendly.
Strom 6y ago
That's pretty interesting, because in my experience [1] Telia is by far the best ISP in Estonia. However this is historically the government ISP that Telia purchased, so some of the culture might still be rather different. To contrast with your experience, I've never had issues with the support, private customers can get static IPs just fine, and my fiber connection and router has uptime measured in years. Also compared to other local ISPs, the Telia global peering is unmatched. Latency is consistently lower and connections to exotic countries still achieve high bandwidth. -- [1] I've been a Telia client for over 20 years now at four different locations.

bjoli 6y ago

Oh, and they sold data about torrent users. That's right. A Swedish ISP selling personally identifiable information. Not giving it out because of a court order. I have steered many people away from them over the years. They would have to have at least a decade of good behaviour and a sun shining out of their ass before I would pick them.

tpmx 6y ago
Telia's consumer business survives (in Sweden) because older people have a very hard to disrupt instinctive brand trust for them. I've been trying to get my mom off them for five years now... The carrier business is a lot more sane.
ecmascript 6y ago
And not to speak about their involvement with dictatorships and bribes. https://www.svt.se/nyheter/granskning/ug/teliasonera-i-miljardaffar-med-diktatur https://www.svt.se/nyheter/granskning/ug/teliasonera-i-milja...
swinglock 6y ago
> Oh, and they sold data about torrent users. That's right. A Swedish ISP selling personally identifiable information. Not giving it out because of a court order. Very interesting, can you please say more or point to somewhere? I couldn't parse if the last sentence was about you or Telia.
- bjoli 6y ago
  This is surprisingly hard to find info about, but here is one part of it: https://www.svd.se/salde-uppgifter-till-porrutpressare https://www.svd.se/salde-uppgifter-till-porrutpressare
alltakendamned 6y ago
Who are the better alternatives in Sweden ?
- M_V_Nostrand 6y ago
  Bahnhof is usually suggested as they seem to be more privacy friendly.

Strom 6y ago

That's pretty interesting, because in my experience [1] Telia is by far the best ISP in Estonia. However this is historically the government ISP that Telia purchased, so some of the culture might still be rather different. To contrast with your experience, I've never had issues with the support, private customers can get static IPs just fine, and my fiber connection and router has uptime measured in years. Also compared to other local ISPs, the Telia global peering is unmatched. Latency is consistently lower and connections to exotic countries still achieve high bandwidth. -- [1] I've been a Telia client for over 20 years now at four different locations.