Yeah, aggregate service stats are a good start but can get very noisy (e.g. highly skewed by errors uncorrelated with broad user impact). This is an article tha

Yeah, aggregate service stats are a good start but can get very noisy (e.g. highly skewed by errors uncorrelated with broad user impact). This is an article that provides a nice intro to user-based monitoring approaches, which i'll bet are going to become more and more widespread: https://blog.acolyer.org/2020/02/26/meaningful-availability/ https://blog.acolyer.org/2020/02/26/meaningful-availability/