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I guess the idea is that you are supposed to cancel when you decide you want to cancel, rather than trying to be clever and use your entire free trial and then
by baddox 6y ago
I guess the idea is that you are supposed to cancel when you decide you want to cancel, rather than trying to be clever and use your entire free trial and then cancel at the last minute.
- Frost1x 6y agoWho says you're trying to be clever? Perhaps you're just busy and have other things to consider? I know I got wrapped up with a few project deadlines for a few weeks and didn't even have time continue exploring shows before canceling. I'd completely forgotten I even had the service. I guess I wasn't being clever enough. It appears more to me like opt-out recurring subscription is actually the model trying to be clever. These practices are largely business friendly, not consumer friendly.
- baddox 6y agoBeing too busy to cancel a subscription is a problem that would apply equally to normal subscriptions that start charging you immediately. The only alternative to that would be no recurring automatic payments at all, which is to say, no subscriptions at all. There’s nothing unique about a free trial period in that situation.
- Frost1x 6y agoThat's certainly not the only alternative. Another alternative is to allow an opt-in subscription service with a free trial up front that doesn't automatically setup a recurring subscription you have to remove. A lot of services use this model, successfully.
- baddox 6y agoOf course that is an option. I just don't think it's the only acceptable option, and I think what Apple does is perfectly acceptable and makes a lot of sense to me. Apple doesn't want its customers to play the game of agreeing to pay for something and then being surprised 7 days later when they are billed because they forgot to cancel.