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Or they could stop spying on their customers and trying to figure out how to add dark patterns to maximize "engagement" and "conversion" lol. I mean yeah, I ge
by WWLink 6y ago
Or they could stop spying on their customers and trying to figure out how to add dark patterns to maximize "engagement" and "conversion" lol.
I mean yeah, I get that if you inadvertently make the checkout button hard to find, you'll lose potential sales, but I don't think you need intricate data about what your customers are doing to figure that out.
- bduerst 6y agoNot sure about dark patterns, but you're talking about magnitudes of tens if not hundreds of thousands of visitors here. Increasing conversion rate by even a few percentage points has huge revenue implications.