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Except that in practice, getting your refund back is not easy at all. Tesla marketing and Tesla reality are often far apart. https://www.cnbc.com/2019/02/21/te
by blinding-streak 6y ago
Except that in practice, getting your refund back is not easy at all. Tesla marketing and Tesla reality are often far apart.
https://www.cnbc.com/2019/02/21/tesla-refund-and-return-problems-detailed.html https://www.cnbc.com/2019/02/21/tesla-refund-and-return-prob...
https://www.bloomberg.com/news/articles/2019-02-20/tesla-would-be-customers-grouse-as-deposit-refunds-take-months https://www.bloomberg.com/news/articles/2019-02-20/tesla-wou...
https://forums.tesla.com/forum/forums/deposit-refund-3 https://forums.tesla.com/forum/forums/deposit-refund-3
- toomuchtodo 6y agoTesla has gotten better. A friend had their Solar Roof deposit returned within a week after Tesla cancelled their order. Will it be just as easy if Cybertruck doesn't live up to the hype? I'll report back.
- blinding-streak 6y agoThat is indeed a good sign, and might have a positive effect on people's willingness to make a deposit in the first place.
- toomuchtodo 6y agoAgreed. Deposits signal intent to both Tesla and the capital markets they rely on, but you have to treat the customer relationship with respect to not poison the well.