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Have they figured out how to play the show you click on yet? No. $50 a month and the basic functionality of the app doesn't even work. With a Chromecast, it's e
by mnm1 6y ago
Have they figured out how to play the show you click on yet? No. $50 a month and the basic functionality of the app doesn't even work. With a Chromecast, it's even worse. Eventually, after clicking back and forth, disconnecting and reconnecting, it may play. Then you have to turn off the closed captioning for every single show even though it's off in the settings. Then it randomly stops at times. The ui displays the wrong show. And they have the gall to charge even more for this shittiest motherfucking app I've ever had the displeasure of using. This engineering team should be fired. They should be ashamed of themselves. They can't even make the app play a single video without problems. I've been putting up with it for years now just because of certain channels my mom likes, but no more. Fuck this garbage app. I've submitted dozens of support requests and the only people dumber than the engineers, project managers, and others who work on this app are the idiots running customer support. Fuck them all. They can shove this fucking app right up their ass.
- mobiledev2014 6y agoUsually don’t come to HN for this type of comment but something about it in this context is just poetry.
- judge2020 6y agoSounds like you have a generation 1 Chromecast™ and bad WiFi. We hope you'll try YouTube TV again with a Chromecast Ultra™ and a Nest Wifi™ 3 pack. Take care!
- 9nGQluzmnq3M 6y agoPlease tell me this is a parody of the support responses?
- saagarjha 6y agoThe ™s make me lean in that direction.
- drgath 6y agoAsking someone to spend $400+ just to upgrade equipment in order to support a service that doesn’t work well on the original equipment you sold them, takes some guts.
- aggie 6y agoIt's sarcasm
- mnm1 6y agoI have every generation and type of Chromecast and they all do this same shit and have been doing it since I got YTV two years ago.
- ResidentSleeper 6y agoParent comment might come off as offensive, but it very accurately represents my experience with several Google apps that I've been using recently (YouTube, Google Play Music/YouTube Music, Google Photos, Google Maps, ...). But I'm on Firefox, so I guess nobody cares.
- acdha 6y agoThe experience on iOS is similar - the lack of respect which Google has for basic QA testing has been painfully obvious. I’m not sure why they want to train people to think that their products are only worth it at free but they’re doing a great job.
- whymauri 6y agoThe space bar doesn't even pause on our HTPC. No clue how to fix it. Works on normal YouTube, lol.
- thr0w__4w4y 6y agoStop beating around the bush, come on just come out and tell us how you feel! ;-) BTW I'm dumping YTV after this move, but I haven't had a quite the same horror show w/ the app etc. At $40 it was worth it, I felt the hike to $50 was a bit steep, but now another $15/30 pct... it's just a big middle finger. I watch news & sports, but not $800 per year.
- cc23 6y agoThis is so true. I've always had horrible usability issues with YoutubeTV, especially when using with a Chromecast. I was always shocked that the app/website had so many bugs, the same type of bugs OP is talking about. It was literally the buggiest piece of software I've used in the past few years. The person I share the membership with never ran into these bugs somehow, so seeing this comment really makes me feel better about my experience. Still scratching my head about how so many bugs could show up in production for so long. I'm guessing severely inadequate testing.