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What I wish is that companies had people specialized in handling issue tracking systems. Expecting developers to do this is absurdo, a lot of the work is just m
by coliveira 6y ago
What I wish is that companies had people specialized in handling issue tracking systems. Expecting developers to do this is absurdo, a lot of the work is just making sure that the ticket is not a duplicate, and similar issues.
- Benjammer 6y agoOn some level, I kind of wish the entire cottage industry of "issue tracking systems" would just go away. What's wrong with a simple Kanban board? What has ever been wrong with that? It seems to me like, in a lot of cases, engineers just lost their nerve in terms of confidently talking to sales people and the business side of the company, and couldn't deal with the (imo, healthy) tension any more. I understand that people want estimates and timelines and stuff like that, and those are totally reasonable. But flagellating ourselves over absurdly small timelines, and hand-wringing over tiny pieces of features of projects as the core driver for engineering productivity, just seems crazy to me. It seems a lot more like purely signalling to the business side some vague ideas about "commitment," or "hustle," or whatever without having to speak to "those obnoxious sales people."