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I was ruined for bug trackers by RT (https://bestpractical.com https://bestpractical.com ). Driving issue tracking from email is brilliant - I only had to look
by _jal 6y ago
I was ruined for bug trackers by RT (https://bestpractical.com https://bestpractical.com ). Driving issue tracking from email is brilliant - I only had to look at the application for reference or planning, all the normal back and forth happens from email. (Optionally - you can of course type in a web browser if you prefer.)
Jira's email behavior is pointless to the point of being counterproductive, and I disabled it. I have to look at it constantly anyway, why would I want it peeing in my inbox, too?
Of course, those who hate email are would react to it differently.
- oftenwrong 6y agoRT was great! Once upon a time, I worked in a Perl shop and we had a lot of automation for RT built via scripts that spit out emails.
- trabant00 6y agoRT + zero inbox is my best experience with collaboration tools. But for many many years now I am forced to look at jira, mail, teams/slack, and stash/gitlab to understand what people are doing and what's going on with that serious issue that's being passed around and lost in communication :(