OP said: > "Shrink" is of course accounted for in the economics, but not worker and customer safety, which is externalized as violence and loss in the communi

OP said: > "Shrink" is of course accounted for in the economics, but not worker and customer safety, which is externalized as violence and loss in the communities. So they're saying that the business does pay the cost of stolen items ("shrink") but not the cost of the violence, which is borne by its victims.