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They mention customer support so many times in that article, but it's a grocery list app! When is the last time I asked for support for the sticky note attached
by mxcrossr 6y ago
They mention customer support so many times in that article, but it's a grocery list app! When is the last time I asked for support for the sticky note attached to my refrigerator? I don't doubt that there are indeed customers who need support from time to time, but surely it's a small minority.
These seem to just be contrived arguments to protect their customer data selling bottom line.
- temporarysdwvit 6y agoYep, my feelings exactly after reading. All this whining happens only when your business is very dependent on specific information that gets taken from you.
- crazyricardo 6y agoDefinitely picked up the same intentions from the post. Seems out of place to complain about not having email addresses for "support" reasons. If they truly cannot help users without asking for their email address, maybe they should not have users (login) then.