From my point of view, the idea never got validated by actual users, but instead been pushed by investors and the founder(s) itself, thinking this would be a hi

From my point of view, the idea never got validated by actual users, but instead been pushed by investors and the founder(s) itself, thinking this would be a hit. Of course, due to a lot of marketing, they got a lot of users. Probably just to find out, that this is not what people expected or liked.