>I often hear complaints that diversity training is largely cosmetic and doesn't get at the root of the problem. Does it work? I can certainly see a scenario w

>I often hear complaints that diversity training is largely cosmetic and doesn't get at the root of the problem. Does it work? I can certainly see a scenario whereby mandating diversity training could just make the situation worse instead. Obviously I understand how it might improve things too. So, does it work? >But as this op-ed shows, seemingly small foot-in-mouth "gaffs" can be surprisingly hurtful, and they are largely correctible with training. I don't see how you will ever get rid of them. Sure, maybe for one identifiable group, but then it'll be something else. There are a million things by which these kinds of foot in mouth situations can arise that are hurtful. You can't have training for all of that, which means that some people will have to get over it in other ways. Or are those okay because they're not about race?