"Judge systems for their results, not their motives." There's a third important concept: the process. In this case, the process is pretty horrible -- the arti

"Judge systems for their results, not their motives." There's a third important concept: the process. In this case, the process is pretty horrible -- the article's author has no idea what was wrong, and therefore can't remedy it. Similarly, since he doesn't know what's wrong, we can't criticize the process in any specific way, so the process can't be improved.