3 ms·
They (MS etc) know the error alright, but users get scared and overwhelmed by technical language and error messages. So they put some picture of a sad cat and a
by bonoboTP 6y ago
They (MS etc) know the error alright, but users get scared and overwhelmed by technical language and error messages. So they put some picture of a sad cat and a message like "zoinks, that didn't work, try again". And anyway, if you're going to reload anyway, why would you care about the exact error? Hopefully it got logged in their systems so the engineers can come back to it.
Beyond nerd curiosity, why would a user need non-actionable detailed error messages?
- ape4 6y agoHow about the diagnostic tool you can launch in Windows. It works away for 5 minutes then says it couldn't fix it.
- bentcorner 6y agoAre you talking about the Windows Error Reporting tool? It can occasionally work (I was notified once that a crashing driver had an update to fix the crash I ran into). Most of the time the crash/hang data is used to prioritize fixes in a later release.
- self_awareness 6y agothe problem is that most of the time I'm reloading the page and exact same error appears. With more details I could troubleshoot the problem, but with errors like that I'm just closing the tab/windows app and I'm starting writing rants about it on the internet :D