I see it as a good thing for both you and the Microsoft. The fact that you had a chance to play with it before buying it (and hated it) means that Microsoft avo

I see it as a good thing for both you and the Microsoft. The fact that you had a chance to play with it before buying it (and hated it) means that Microsoft avoided either really pissing off a customer or handling an expensive return; and possibly both. For me, I wanted a surface pro (not book) with the largest screen available, so I ended up with the Surface Pro 4 and the keyboard -- I use it as a travel laptop, not an on-the-go device, and really love being able to have a decent keyboard and display when I am in a hotel without having to put a 4 lb monster into my backpack when I fly.