Mac OS X has been my daily driver for almost 1.5 decades and I almost got my parents a Mac since they had an ancient laptop and were sorely in need of an upgrad

Mac OS X has been my daily driver for almost 1.5 decades and I almost got my parents a Mac since they had an ancient laptop and were sorely in need of an upgrade. Instead, I got them a shiny laptop from the Microsoft Store thinking that would minimize the kinds of problems I’ve encountered with terribly cheap Windows machines over the years (icky stuff installed, bad drivers, bad build quality, etc). In recent months my parents have experienced unsettling behavior which I assume is related to Windows updates: seeing it update and then turn to a black screen forever, without even being able to turn it off and back on (and then returning the next morning and it magically comes back on). Of course I had to buy them a new machine right before the pandemic, so the Microsoft Store is closed and I can’t get someone to see if there’s any other problem with it. I know iOS is defaulting to updating people without them knowing too - I’m not a fan, but maybe I’m not the target demographic. Still, they should make sure it’s more robust if they’re going to force it on people without warning.