Not surprising to me, but its really too bad. The consumer side was always hopeless, but I thought the stores provided a great hook into the small business, edu

Not surprising to me, but its really too bad. The consumer side was always hopeless, but I thought the stores provided a great hook into the small business, education, and non-profit sectors- orgs too small to have anything resembling a decent IT department who needed help. I wonder what the effort would look like if those customers had been the focus instead of individual consumers.