> Not a single other tech organization wants to provide customer service other than Apple That's a stretch. I'd argue the level of support they're providing i

> Not a single other tech organization wants to provide customer service other than Apple That's a stretch. I'd argue the level of support they're providing is the of the lowest-hanging-fruit level (e.g. how do I transfer my contacts, setup the device). Support forums are full of stories (and from my own experience) where hardware related issues are dismissed and rejected at their stores.