My team went through a major shift a number of years ago, moving most complex discussions to written documents (with commentary!) wherever possible. The outcome

My team went through a major shift a number of years ago, moving most complex discussions to written documents (with commentary!) wherever possible. The outcomes were great and fwiw we had a minimal remote culture pre-pandemic, people would write things down even if they were sitting next to each other. In particular: - It's much easier to track the provenance of complex decisions. - Deciding in docs reduces meeting bloat. - It's harder to get pissed at someone based upon a document. - Anecdotally, points of view seem to be better thought-out. This article made me think of how we should remember to try as hard as possible to adjust for variation in writing skill. I also wonder whether we're inherently biasing against people who are _slower_ writers.