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According to JD Power [1], Lexus is the most dependable 2019 brand. Dodge is the most improved, but its still lower in the list. And according to Consumer Repor
by lenwood 6y ago
According to JD Power [1], Lexus is the most dependable 2019 brand. Dodge is the most improved, but its still lower in the list. And according to Consumer Reports study on 2020 models [2] Lexus is the most reliable brand but Dodge is in the top 10. The CR results are behind a paywall so here's a USA Today article covering the study [3].
[1]: https://www.jdpower.com/business/press-releases/2019-us-vehicle-dependability-study-vds https://www.jdpower.com/business/press-releases/2019-us-vehi...
[2]: https://www.consumerreports.org/car-reliability-owner-satisfaction/to-get-the-most-reliable-new-car-it-pays-to-wait/ https://www.consumerreports.org/car-reliability-owner-satisf...
[3]: https://www.usatoday.com/story/money/cars/2019/11/14/consumer-reports-auto-reliability-study-2020-vehicles/2578463001/ https://www.usatoday.com/story/money/cars/2019/11/14/consume...
Edit: Toyota does appear higher than Dodge in both studies.
- bdcravens 6y agoYou're literally talking about a different measure. This article is about initial issues (first 90 days of ownership); dependability refers to long-term ownership "overall dependability for three-year-old vehicles"
- lenwood 6y agoFair point. This does illustrate why someone might find it surprising that Dodge is outranking Toyota in a measure of quality though.