Per the WSJ article on the same topic: "J.D. Power asks vehicle buyers about their experience during the first 90 days of owning a newly purchased car or truck

Per the WSJ article on the same topic: "J.D. Power asks vehicle buyers about their experience during the first 90 days of owning a newly purchased car or truck. The Silicon Valley electric-car maker avoided past scrutiny by the 34-year-old survey because of a quirk in some state laws that require an auto maker’s permission to use new-vehicle registration data to contact customers. Tesla hasn’t provided that permission, according to J.D. Power." It goes on to say that the data was collected from 35 states that do not require Tesla's permission.