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> The top-rated brands were Dodge and Kia Is it possible that owners of certain brands are less likely to notice certain classes of car problems? For example,

> The top-rated brands were Dodge and Kia Is it possible that owners of certain brands are less likely to notice certain classes of car problems? For example, are people who purchase Kias less likely to care about a squeaking seatbelt? If I buy a car that costs $70k, I'm going to complain about every minor defect.

csunbird 6y ago
It is all about expectations I would say. For example, I had a car that was worth 3k Euros at that time and I was happy with it, even though its quality was bad, it was running without problems and accomplished the task of getting me to work. The story would be much different in that case if my car had been worth 30k Euros.
KaiserPro 6y ago
Whilst that might apply in some cases, I don't think its universal. my 2009 kia rio has a superior paint finish, and more consistency in fit for doors and windows compared to a showroom tesla. This genuinely surprised me. I wish I had taken some photos to prove my point, because without it its all going to be put down to subjectiveness. The Kia rio has "generous" gaps around doors, boots and bonnets. However they all have consistent distances, its not like one door sits higher than the other. The showroom model 3 had one door higher than the other. The weather seals are going to be asked to do a lot there. Then there is the paint job. In the showroom all the model exhibited paint issues. Stuff like uneven coating, or incorrect ratios of pigment/mica to binder, so that where there are sharp corners there is bunching, lumps or roughness. So yeah, whilst I agree, people who own low end models are going to complain less, having seen (and wanted to buy) a tesla, I'm not surprised that fit and finish is such a problem.
burntoutfire 6y ago
There was a study which showed that Skoda (or was it Dacia?) owners in the UK are very happy with their cars, far happier than the owners of premium cars. It confirms that happiness/contentment in a large degree is about mindset and expectations.
stunt 6y ago
Probably it's ture and it isn't. You will be surprise to see how many average car buyers pay more attention to details than those that spend 10 times more.

csunbird 6y ago

It is all about expectations I would say. For example, I had a car that was worth 3k Euros at that time and I was happy with it, even though its quality was bad, it was running without problems and accomplished the task of getting me to work. The story would be much different in that case if my car had been worth 30k Euros.

KaiserPro 6y ago

Whilst that might apply in some cases, I don't think its universal. my 2009 kia rio has a superior paint finish, and more consistency in fit for doors and windows compared to a showroom tesla. This genuinely surprised me. I wish I had taken some photos to prove my point, because without it its all going to be put down to subjectiveness. The Kia rio has "generous" gaps around doors, boots and bonnets. However they all have consistent distances, its not like one door sits higher than the other. The showroom model 3 had one door higher than the other. The weather seals are going to be asked to do a lot there. Then there is the paint job. In the showroom all the model exhibited paint issues. Stuff like uneven coating, or incorrect ratios of pigment/mica to binder, so that where there are sharp corners there is bunching, lumps or roughness. So yeah, whilst I agree, people who own low end models are going to complain less, having seen (and wanted to buy) a tesla, I'm not surprised that fit and finish is such a problem.

burntoutfire 6y ago

There was a study which showed that Skoda (or was it Dacia?) owners in the UK are very happy with their cars, far happier than the owners of premium cars. It confirms that happiness/contentment in a large degree is about mindset and expectations.

stunt 6y ago

Probably it's ture and it isn't. You will be surprise to see how many average car buyers pay more attention to details than those that spend 10 times more.