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Lots of great discussion here about the Segway's severe problems with product-market fit. It's all true, and it's all quite poignant. But in the spirit of comp
by GCA10 6y ago
Lots of great discussion here about the Segway's severe problems with product-market fit. It's all true, and it's all quite poignant.
But in the spirit of completeness, let's take a moment to think about the messed-up people dynamics, too. After all, it's still worth wondering why a visionary CEO and some very smart engineers could go so far off course.
There's a fascinating fly-on-the-wall account of Segway's origins in "Code Name Ginger," a 2003 book by Steve Kemper. (Review is here: https://www.wsj.com/articles/SB105581785554884900 https://www.wsj.com/articles/SB105581785554884900) Two key insights:
Founder Dean Kamen sounds like an A+ visionary but a quite terrifying PM, with many sudden, late changes that took a toll on the project.
Also, having both Jeff Bezos and Steve Jobs as investors -- who would weigh in (at the same meeting!) with ideas about how to fix everything -- sounds a lot like putting your wet fingers in a wall socket. Or swallowing an 90-day supply of meds all at once. Too much genius, in too many directions, is a peril in its own right