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Before calling the AG on this, how do you make sure that fake is fake in the first place? The major hurdle is that you do not even know and cannot know. Maybe
by throwawayiionqz 6y ago
Before calling the AG on this, how do you make sure that fake is fake in the first place?
The major hurdle is that you do not even know and cannot know. Maybe the product is actually legit and the visual difference comes from temperature or whatever, and the rash appeared for a different reason. One avenue may be to contact the manufacturer with the lot number.
If you try a new product and baby develops rashes or allergies, you know not to buy this product again. With Amazon you can't even conclude anything about the official product because you might have used a knockoff.
You can just conclude to stay away from Amazon for baby care products.
- elliekelly 6y agoI don’t think you need to conclude it’s a fake product in order to contact the AG so long as you have a reasonable suspicion. The AG, if they decide to pursue the case, will contact the manufacturer and/or have the contents of the tube tested by a lab.
- heavyset_go 6y ago> Before calling the AG on this, how do you make sure that fake is fake in the first place? You have enough evidence to form a reasonable suspicion that you were sold a counterfeit item, and that it harmed your child. At this point, it would be the AG's job to figure out whether or not the product is fake, and whether or not follow up on your report.
- scoot 6y ago> Before calling the AG on this, how do you make sure that fake is fake in the first place? Contact the manufacturers consumer helpline.