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I watched the HEY video and I don't get it - the screener feature is not innovation - it's a block list with a different name. Gmail has this. The way Jason hyp

by kikki 6y ago

I watched the HEY video and I don't get it - the screener feature is not innovation - it's a block list with a different name. Gmail has this. The way Jason hyped up every feature and then you realise it's something that already exists with a special "product name" (Imbox, really?). I can see why people buy into the marketing speak but look a little deeper.

jurassic 6y ago
Gmail does not have this. Hey inverts the default behavior to one that is consent-based, and things can only reach your inbox if you thumbs up the first time they send something to you. This is not some minor technical point, it is at the core of Hey's value proposition. In Gmail, the default is that everything gets to you and it's up to you to play whackamole with filters and unsubscribes, requiring several clicks each time. In addition to the simple whitelist behavior, on the initial Hey screening you can (with a single click) route second-tier messages into Feed and Paper Trail, which is a much better UX than what you can build in gmail by creating a filter for every sender that labels + autoarchives.
- kikki 6y ago
  Look a little deeper. Your "screener" section is an inbox. You can either whitelist or blacklist messages that come into here. In your Gmail inbox, you can also block addresses and never see them again. It is the same interaction - no matter what marketing spin you put on it. If that's HEY's value proposition, then they're in for a rude awakening. Personally, I think the proposition is simply using something other than Gmail, which is a fine enough reason without needing to put any marketing spin on it. $99 for an alternative though is a difficult ask.
  - ImprobableTruth 6y ago
    The entire point is that it's separated, that you have two separate inboxes. The underlying mechanism is the same, but the user experience is quite different. In my opinion it's similar to Roam in that the framing leads to a different workflow, even though neither has any truly revolutionary "technical feature". If you think this is just "marketing spin", I think you're simply not part of the target demographic, which is people that have currently have issues with e-mail.
agentdrtran 6y ago
Gmail does not have something like Hey's screener.
- eloisant 6y ago
  I'm using hey right now as my main email, forwarding from gmail and using the full trial to decide before I buy. There are a lot of features I like, but I don't really get all the fuss about the screener. You're still getting those emails, they're not getting in your "imbox" but you still have to review them. In practice it doesn't seem to make a big difference with gmail "mark as spam".
  - ImprobableTruth 6y ago
    >You're still getting those emails, they're not getting in your "imbox" but you still have to review them. Sure, but the point is that you can do this only occasionally (e.g. once a day), whereas with gmail they take up space and attention in your inbox until you get to them.

by kikki 6y ago

jurassic 6y ago

Gmail does not have this. Hey inverts the default behavior to one that is consent-based, and things can only reach your inbox if you thumbs up the first time they send something to you. This is not some minor technical point, it is at the core of Hey's value proposition. In Gmail, the default is that everything gets to you and it's up to you to play whackamole with filters and unsubscribes, requiring several clicks each time. In addition to the simple whitelist behavior, on the initial Hey screening you can (with a single click) route second-tier messages into Feed and Paper Trail, which is a much better UX than what you can build in gmail by creating a filter for every sender that labels + autoarchives.

kikki 6y ago
Look a little deeper. Your "screener" section is an inbox. You can either whitelist or blacklist messages that come into here. In your Gmail inbox, you can also block addresses and never see them again. It is the same interaction - no matter what marketing spin you put on it. If that's HEY's value proposition, then they're in for a rude awakening. Personally, I think the proposition is simply using something other than Gmail, which is a fine enough reason without needing to put any marketing spin on it. $99 for an alternative though is a difficult ask.
- ImprobableTruth 6y ago
  The entire point is that it's separated, that you have two separate inboxes. The underlying mechanism is the same, but the user experience is quite different. In my opinion it's similar to Roam in that the framing leads to a different workflow, even though neither has any truly revolutionary "technical feature". If you think this is just "marketing spin", I think you're simply not part of the target demographic, which is people that have currently have issues with e-mail.

agentdrtran 6y ago

Gmail does not have something like Hey's screener.

eloisant 6y ago
I'm using hey right now as my main email, forwarding from gmail and using the full trial to decide before I buy. There are a lot of features I like, but I don't really get all the fuss about the screener. You're still getting those emails, they're not getting in your "imbox" but you still have to review them. In practice it doesn't seem to make a big difference with gmail "mark as spam".
- ImprobableTruth 6y ago
  >You're still getting those emails, they're not getting in your "imbox" but you still have to review them. Sure, but the point is that you can do this only occasionally (e.g. once a day), whereas with gmail they take up space and attention in your inbox until you get to them.