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Just visited your site and now my title bar (tab name) is flashing "(1) New Message!" Definitely not interested in your product now. Just FYI.
by jtbayly 6y ago
Just visited your site and now my title bar (tab name) is flashing "(1) New Message!"
Definitely not interested in your product now. Just FYI.
- monocasa 6y agoI don't really understand it either, but it does give way better attach rates. A lot of B2B clients seem really into it.
- jtbayly 6y agoI’m not sure I understand. They like being tricked into thinking there’s a message for them?
- monocasa 6y agoThey like clicking and talking to someone real in a chat like application, and like having the option extremely clearly marked.
- jtbayly 6y agoI like chatting with support via that sort of widget, too. I've used it many times, and it is far superior to the old popup window chat interface. However, I've never noticed those widgets lying to me and claiming that I've got a message waiting for me in order to steal my attention.
- monocasa 6y agoThere's a difference between the normal support chat, and making it very very clear that you can chat before you even have an account or any real relationship with us.
- jtbayly 6y agoLol. There sure is. I'm also sure there is a way to do that without returning to one of the most-hated browser abuses of the 1990's.
- jaywalk 6y agoThank these guys: https://www.drift.com/ https://www.drift.com/ Never heard of them before, and will definitely avoid them in the future. How obnoxious.