This is one of the many reasons why I switched to the iPhone after 7yrs on Android, and I'm also getting my mother a iPhone as soon as possible. My mom is used

This is one of the many reasons why I switched to the iPhone after 7yrs on Android, and I'm also getting my mother a iPhone as soon as possible. My mom is used to android phones, its complex but she's understood the basic design language and can navigate the phone easily. Whenever she needs help though, its a massive struggle for me to do tech support over phone / video call. Each android phone is different, and we've never had the same phone, and we both get frustrated because the menus and the steps needed to modify settings is different. With an iPhone though, regardless of the iPhone model, I can send her a screen recording that she can easily replicate on her phone. Consistency is extremely valuable for a non power-user, and only iPhones offer such consistency over multiple generations of iPhones, and iOS updates. Yes there are changes, such as the switch from TouchId to FaceId in iPhone X, but they are incremental, as compared to the confusing experience of switching from a Samsung device to a OnePlus or a Xiaomi device.