>It is well known the incentives at Google are aligned at working on new features than maintaining them and keeping users happy I'm not so sure that's the case

>It is well known the incentives at Google are aligned at working on new features than maintaining them and keeping users happy I'm not so sure that's the case. It seems like historically certain products are starved of feautures and resources while other products are made a priority, and it also seems like these priorities can shift pretty rapidly. In the Google+ era for example there was the concept of "more wood behind fewer arrows" and a ton of money and resources went into plus to the detriment of other products (some of which were outright cancelled) and now obviously plus is no longer a priority. Hangouts was developed (iirc) for plus to attract users for a social network then eventually became Meets which seems to be attached to Google Apps as a business offering to attract paying subscribers. Which on some level makes sense but from the vantage of the actual product leads to some wasted effort and changes that seem arbitrary to users. There doesn't seem to have been a clear incentive to put features into Hangouts/Meet; instead the incentive seems to have been to grow the distinct platforms the product was attached to as a feature of those platforms. (Hence Duo as a separate product, it is attached to yet another platform, Android). Meanwhile Zoom, by staying focused on just the actual product of videoconferencing software, left Google's offering in the dust. Are there as many people working on features at say Blogger as there were 10 years ago? I doubt it. I'm not even saying that's wrong just that it contradicts the idea that Google can be said to incentivize features in the arbitrary case. I think it's clearly only for blessed products and that set of products that are blessed will change over time.