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I have the exact opposite observation: In my company developers/engineers over use chat (in this case Slack) and email compared to other groups which causes unn
by t0mas88 6y ago
I have the exact opposite observation: In my company developers/engineers over use chat (in this case Slack) and email compared to other groups which causes unnecessarily long discussions. It's great that it's async, it works very well for simple factual information, but it doesn't work for topics where not everyone agrees. Those drag out over time, and cause a lot of misunderstandings, while a short standup meeting or video call would have solved it in less time.
And simple factual information belongs in good documentation, not being asked in Slack as a crutch and then claim "but it's searchable"
- ryukafalz 6y agoI’m not sure I’d call Slack async, it’s somewhere between async and slow synchronous. There’s a cultural expectation in many places that you respond to Slack messages ASAP that I’ve never experienced using email.