Had a similar discussion with a tech company that was outsourcing to fairly competent developers that I figured were sandbagging because the defect rate was so

Had a similar discussion with a tech company that was outsourcing to fairly competent developers that I figured were sandbagging because the defect rate was so high that it didnt make sense. I talked to the director who was in charge of this and brought to light the impact on the customer base. The response? We were paying devs on the order of 10% of what we would pay in the united states, and if they padded it to 3x it still would save us an insane amount of money. There's nothing wrong with outsourcing per-se, but its lovely when the actual "we dont care about the customer's result" comes out of someone's mouth.