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Hey thanks a lot for the feedback. On pricing: This is a real concern, so I hear you. We've considered the cost of data storage and are fairly confident in the
by thenduks 16y ago
Hey thanks a lot for the feedback.
On pricing: This is a real concern, so I hear you. We've considered the cost of data storage and are fairly confident in the model. In the unlikely event that 100 accounts use 10GB each, we'll be doing fine. A 1000 person company is also way out of our target demographic here, the app is purposefully not designed for that many users. What your comments on this subject say to me, at the core, is that we need to prioritize a full API so that one can easily take their data with them if an unfortunate situation like you describe ever arises.
On no-credit-card-for-signup: This is a big one. We argued and debated about it for a long time. It comes down to the fact that while requiring a credit card in order to start a free trial is common, we just don't like it. Conversion is harder, to be sure, but we feel that letting people try the service without a credit card is a good way to encourage as many people as possible to actually try it. Also, there's a great discussion on this at http://www.braintreepaymentsolutions.com/blog/negative-option http://www.braintreepaymentsolutions.com/blog/negative-optio... that heavily influenced our decision here.
Appreciate the comment!