We've found a brief interview where you can ask what they thought of certain things was very helpful afterwards too. We also do usability on the cheap, using S

We've found a brief interview where you can ask what they thought of certain things was very helpful afterwards too. We also do usability on the cheap, using ScreenFlow (varasoftware.com) which is only $99 compared to $1500 or so for Morae, which seemed to be the industry leader in usability testing. I think the analytics side, which was the big difference, is overrated and unnecessary. We're planning on writing to the ScreenFlow folks to show them the results of our tests, since they didn't seem to know of any users using it for this yet and it could be a good secondary market for them to get into... I'm also curious about Silverback (silverbackapp.com) but wasn't able to get into an early beta spot in time for our testing. It actually looks really similar to ScreenFlow in any case.