(I didn't downvote you. I don't think your comment deserves downvotes). The UK system could not cope with covid demand, and we had to make considerable changes

(I didn't downvote you. I don't think your comment deserves downvotes). The UK system could not cope with covid demand, and we had to make considerable changes to the way benefit is claimed and paid in order to cope. Many people are still stuck not getting the correct benefits. The video talks a lot about decisions made by politicians to appeal to voters by reducing benefit payments: reduce the amount paid each week; reduce the number of weeks that can be claimed for; make it harder to make a claim. All of these are things that happened in the UK system too. (Benefit cap, bedroom tax, 5 week delay, no payment for the 1st week, online applications only, etc etc).