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One small issue: email has no delivery notification system. Once upon a time there was one (mdn) but gmail effectively killed it. Sometimes (important notifica
by alanfranz 6y ago
One small issue: email has no delivery notification system. Once upon a time there was one (mdn) but gmail effectively killed it.
Sometimes (important notifications) I need to understand whether the email was delivered to the recipient and it was read.
What am I to do? Yes, marketers do piggyback the feature. But it's still useful.
Give me a voluntary receipt system, THEN kill tracking pixels.
- toomuchtodo 6y agoCould you include a link in the email requesting confirmation of receipt by clicking on it?
- maps7 6y agoThis is really the only way to 100% know if your email was received. It needs agreement from the recipient though to click the button. If it's beneficial for them then I think they would.
- hadrien01 6y agoThere is a voluntary receipt system, it's called read receipts: https://support.google.com/mail/answer/9413651?hl=en https://support.google.com/mail/answer/9413651?hl=en https://support.microsoft.com/en-us/office/add-and-request-read-receipts-and-delivery-notifications-a34bf70a-4c2c-4461-b2a1-12e4a7a92141 https://support.microsoft.com/en-us/office/add-and-request-r...
- ac29 6y agoA tracking pixel cant possibly tell you if the email was read. It might tell you if it was opened, assuming that it works correctly, but cant differentiate between loading and actually reading. It also might fail to tell you it was opened, for example if the user blocks these trackers. All in all, its a lousy system. If you absolutely must be sure someone has read your email, you might need to call them.