(disclaimer, I'm a current customer and have been for a decade+) They're expensive, they have a data cap (but it's generous), and don't currently offer the hig

(disclaimer, I'm a current customer and have been for a decade+) They're expensive, they have a data cap (but it's generous), and don't currently offer the higher g.fast or FTTP speeds, but: - the support is consistently excellent and no-nonsense, and there's no upselling or questionable sales tactics - phone calls are usually answered within seconds by someone who can actually help and doesn't just have a script, and they'll even give support over IRC if you want - easy access to extra fixed v4 and v6 - they support the Open Rights Group, and have a clear stance against internet censorship I've been a customer for over a decade now, and I still have no intention of leaving. Good CS on the odd occasion I need it more than makes up for the cost for me. Only thing I'd love to see is access to faster FTTP speeds (330/50)!